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F&B Customer Experience 3.0

50.00 MYR 4 hours
Johor Bahru
Offered in Mandarin

Date: 22nd July 2018 Time: 2pm - 6pm Venue: Timev Serminal Hall - 61,Jalan Harmonium 35/1 Taman Desa Tebrau 81100, JB Do not know how to improve the quality of service by management personnel?Try to attract new customers everyday with no loyalty? 4 hours to learn the most comprehensive essence of the F&B industry to reveal the secrets of the strategy of repeat customers. This course can easily master the countermeasures, come and attend our class and you’ll learn all the secrets from our experts!

What student learn
- Trend of Taiwan's F&B Industry - Strategy of chain or franchise expansion - Personnel training and functional development - Emerging technology applications - Creates a quick return strategy - Build a quantitative approach - Steps to create customer experience - Maintain loyal customers and create customer satisfaction
Location
UNIT 1#04/1#05/1#06, NO 61 JALAN HARMONIUM 35/1, Taman Desa Tebrau, 81100 Johor Bahru, Johor, Malaysia
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